Our dedicated team of WP Agents is supported 24/7, including nights and weekends. So if a crisis comes up anytime, we’ll handle it quickly. Also, we will provide you information on the cause and issues found during our emergency ticket fixes.
We also do a manual and automated comparison of your WordPress website before and after we dive in to get a full scope of the errors on the website and the final resolution.
In our monitoring time we’re resolving critical errors around the clock. If a security level error is detected, our team is notified immediately so we can respond on-time.
Our WP Agents team is behind every emergency, and always monitoring your site. So we provide you with a site up and down time report every week.